Changing markets and customer preferences
In the consumer space, a decrease in retail sales is expected, mainly due to the fact that customers increasingly use direct sales channels and online trading. Large investments are made with hesitation and the market now reacts much stronger to short-term investments.
Companies need to be much more flexible in the future. They must use innovative solutions and products to gain market share and access to new domestic and foreign markets.
The work of trading companies is also complicated by greater market and legal requirements as well as the fight against counterfeit product.
Know-how and solutions from industry experts
SPIRIT/21 offers in-depth expertise accumulated from projects in international environments.
Our experts support you in innovative projects, business process optimization, risk analysis and compliance and change management.
We help you meet rising market demands with modern solutions and process optimization that leads to increased efficiency. You’ll also have more transparency with the help of planning, reporting and management tools.
Our experts help you decide between standard applications and custom solutions, and we develop tailored applications that fit with your company strategy. We offer well-proven consolidation, harmonization and template approaches for the introduction and roll-out of ERP systems and other custom solutions.
We round out our offer with quick, flexible adjustment of your consulting needs for Application Maintenance Services (AMS).
Improving efficiency and transparency
Better data quality, greater transparency and increased efficiency - this is what you will achieve with optimized, integrated processes.
You benefit from a holistic, comprehensive approach from project design to implementation and operation.
We keep projects costs down - our consultants are deployed flexibly and as required. You’ll also have transparency thanks to use of planning and reporting tools.
Reliable, proven methods secure your investment.
A solutions portfolio with harmonized data and new technologies gives you more efficiency.
Challenges in the trade sector:
- Expected decline in retail sales
- Consumers increasingly purchase via direct and online orders
- Changing market poses new challenges
- Request for innovation by the customers
- Higher customer expectations
- Market share gain mainly only possible through new markets
- Growing market and legal requirements
Our services at a glance:
- Business process optimization
- Compliance management
- Change management
- Solutions consulting and development
- Deep industry experience and knowledge
- Risk analysis and risk management
- Methods and tools for standard procedure
- 360° service
Your benefits at a glance:
- Quality assurance and improved efficiency through process optimization
- Protection of investment by applying competence
- Harmonized data and systems enable data transparency
- Cost-optimized, transparent project services
- Use of proven technologies
- Holistic project approach
- Use of innovative solutions
